Important Update: TensCare Will Be Closed on the 1st of July
Dear all, we have an important update regarding our operation and processing of orders on the 1st of July. To honour 100 days of the lockdown, at TensCare we are hitting a reset button and closing the company for a day.
Our customer support, unfortunately, will be unavailable all day and any orders placed on the 1st will be processed the following day. From July 2nd and further ahead, TensCare will be running business as usual.
Employee Ownership Day at TensCare and What It Means to Us
TensCare is an employee owned business – more so, we are a family.
The Employee Ownership Day itself celebrates collective strength and unity in achieving mutual goals, but we believe there is so much more to it and live every day nourishing strong bonds within the company.
We don’t only share the ownership of the business: every success, every idea, every concern and every challenge we face united.
COVID-19 - Company Update
COVID-19 has struck our world like no other illness in this century. At TensCare our main concern is the wellbeing of our staff and clients.
Due to the current coronavirus (COVID-19) outbreak, to help keep staff safe we have limited numbers of operational staff (real heroes) working in our warehouse areas to help maintain social distancing and the large majority of our colleagues are currently working from home.
Statement for our customers in China
Recently, many Chinese customers have contacted us to verify the authenticity of the products they purchased. We discovered a large number of unauthorized products have emerged on “Taobao” and other online shopping platforms in China. Products that have not been sold by an authorized dealer may not be authentic or have a valid warranty.