About Us | TensCare Ltd Europe's largest Manufacturer and Distributor of the TENS machines

About Us

Who we are, what we do, and why we do it.

TensCare Ltd are an Employee Owned company that has evolved over the last 25 years to become Europe’s largest distributor of TENS machines worldwide.

What is perhaps more important is ‘what we do and why we do it’. We provide drug-free pain relief for the long-term treatment of chronic pain conditions and the relief of the acute pain during childbirth. Our electro-therapy devices provide muscle rehabilitation for post injury or trauma. An area of increasing expertise is in the supply of Pelvic Floor Exercisers for the improvement in continence and relief from bladder weaknesses as well as erectile dysfunction.

We credit our success with our ability to develop and maintain a cutting-edge product portfolio, which continues to meet and exceed the expectations of the end user. TensCare Ltd’s Management and Quality Systems are ISO 13485 accredited. This ensures that the product we have produced meets EU consumer health and safety requirements and our products are registered with many World Health Regulatory Authorities and Government Ministries of Health around the World.

We are committed to a continuous research and development programme, which ensures that each  and every TensCare product benefits from the most advanced digital technology available. This ensures that our products provide unrivalled levels of pain relief and long-term therapy. We do this because we know the positive difference our products make to the lives of hundreds of thousands of users and the benefit that has for them and their community. The fact that we are a market leader in our field is a by-product of this motivation.

We believe that building a strong relationship with our customers helps us to offer an unrivalled package of related innovate pain relief and wellbeing products to improve the quality of life for both for the young and the elderly.

In addition to our own extensive range of units, we have a vast experience of working with partner companies to take concept TENS and electrotherapy devices from the boardroom table to the pharmacy shelf or the practitioners clinic. We can design bespoke units to your specific needs to meet market place requirements or particular patient needs.

For more information or to discuss how we may work together to improve the lives of others contact a member of our Sales Team

In addition, our customer service team provides the highest level of customer care with expert knowledge of every one of our products, and are always available to offer free, confidential advice.

Meet our dedicated team below:

Name: Neil Wright 

What I Do: Work with the great team of ‘can do’ people at TensCare, Managing Director

Hobbies: Passionate about Rugby (looking forward to a great season ahead), football (yes I live in Surrey so don’t ask which team!), hill walking (post walk helps justify time in the pub!), reading (Fairly eclectic mix on my Kindle: Alessandro Barrico, Bernard Cornwell, Marcus Aurelius, Ken Follet, Shakespeare, Henry Wadsworth Longfellow, William Blake and many more)     

Likes/Dislikes: Like old fashioned customer service. Dislike people who carry too much hand luggage and / or whack their seat back to maximum recline on short haul flights.

Best to Contact for: All things Sales and Marketing related

Contact Me Here: sales@tenscare.co.uk


Name: Lisa Slavova 

What I Do: I look after UK and Export Accounts, Sales Director

Hobbies: Creating new recipes, baking themed cakes with my kids.

Likes/Dislikes: I like visiting new places, meeting new people and taking lots of pictures. I dislike the constant lack of time to do things that I like.

Best to Contact for: Export Sales in the Middle East, Russia and Eastern Europe

Contact Me Here: lisa.slavova@tenscare.co.uk or skype: lisa.slavova


Name: Charlotte Smith 

What I Do: Management of Tenscare Accounts, Finance Director

Hobbies: Cooking, cycling, lunching with the girls, days out with my husband and son.

Likes/Dislikes: I love animals, chocolate & cakes. Dislike messy desks and rude people.

Best to Contact for: Accounts queries and general day to day running of the business

Contact Me Here: charlotte.smith@tenscare.co.uk


Name: Andrew Brown

What I Do: Product Development, User Manuals, Regulatory Affairs and Compliance

Hobbies: Tennis, Skiing, Walking (anything away from computer)

Likes/Dislikes: Likes Game of Thrones, trashy sci fi and historical novels. Dislikes Sushi (actually raw fish in general)

Best to Contact for: Technical and product advice, clinical applications and product safety

Contact Me Here: Andrew.brown@tenscare.co.uk


Name: Karina Mier

What I Do: International Sales and Marketing Manager

Hobbies: I love to dance to any type of music, I like to read romantic or fiction books, if a TV series catches my attention I cannot stop watching it. I walk sometimes just to think and clear my mind.

Likes/Dislikes: I like to try different types of food but no creamy cheese please! I like travelling and meeting new people.

Best to Contact for: Latin America accounts or if you prefer to talk in Spanish, I am Mexican 

Contact Me Here: I always will be happy to help at karina.mier@tenscare.co.uk or skype: karinamierb


Name: Marcus Slabbert

What I Do: Export Sales Manager

Hobbies: Mountain Biking, Running, Gymming, Reading

Likes/Dislikes: Like: Spending time with great people, friends & Family. Dislikes: Negative People

Best to Contact for: Export Distribution in Europe, Export Customers Assistance and Support 

Contact Me Here: marcus.slabbert@tenscare.co.uk


Name: Doris Zhu

What I Do: Regional Manager to look after Southeast Asia and China market

Hobbies: Hiking, cocktail making and going to the gym

Likes/Dislikes: I like food, travelling, learning and trying something new

Best to Contact for: Export sales in Southeast Asia and China

Contact Me Here: doris.zhu@tenscare.co.uk or Skype: ​doriszjq​ 

Name: Chloé Bisiaux

What I Do: Ecommerce Merchandising and Marketing Planner in the UK, Germany and France.

Hobbies: Yoga, cooking healthy food and baking unhealthy pastries.

Likes/Dislikes: I love animals, travelling, taking pictures of everything and watching series. I dislike my French accent when I speak English.

Best to Contact for: Online sales in the UK, Germany and France. French/German speaking Customer service.

Contact Me Here: chloe.bisiaux@tenscare.co.uk


Name: Christian Sansone

What I Do: Ecommerce Sales Executive in North America, Germany, Italy and Spain.

Hobbies:  Football, Philosophy, Coffee and “Spiritual Relax”.

Likes/Dislikes: I like the dynamism in all its faces. I dislike the routine.

Best to Contact for: Everything pertaining ecommerce platforms and online sales in North America, Germany, Italy and Spain.

Contact Me Here: christian.sansone@tenscare.co.uk


Name: Ash Bunce                                   

What I Do: Create useful products through user-centric strategy.

Hobbies: Football, tennis and music.

Likes/Dislikes: Like: Coffee and minimalism. Dislike: Onions and seagulls.

Best to Contact for: Anything product or graphic design related.

Contact Me Here:  ash.bunce@tenscare.co.uk


Name: Nathalie Hayhoe

What I Do: Senior Finance Assistant

Hobbies: Beach Combing

Likes/Dislikes: Likes Music / Dislikes Crowds

Best to Contact for: Finance issues

Contact Me Here: Direct Dial +44 (0)1372  848 745


Name:  Jarred Hunt

What I Do: Administration of Tenscare accounts

Hobbies: Almost every sport mainly football, skiing and cricket

Likes/Dislikes: Like sports and calculation numbers - dislike traffic

Best to Contact for: Accounting queries

Contact Me Here:  jarred.hunt@tenscare.co.uk


Name: Claire Osborne

What I Do: UK Sales and Customer Care

Hobbies: Taking my little Sophie somewhere new to show her something she hasn’t seen or done before. Days out with family and nights out with friends.

Likes/Dislikes: I like having my hair done, when they wash your hair and massage your head! I dislike seafood, it smells funny!

Best to Contact for: UK Sales enquiries and advice surrounding TensCare/MamaTENS products, NHS referral schemes

Contact Me Here: claire.osborne@tenscare.co.uk

Name: Juan Maqueda          

What I Do: Sales Executive for the UK

Hobbies: Reading, writing, watching movies, playing piano, taking photos, listening to music

Likes/Dislikes: Likes: Music, Cinema, Books, photography, people. / Dislikes: impolite people, being lied to

Best to Contact for: All UK sales related questions

Contact Me Here: 01372 848 738


Name: Kojean Chang

What I Do: E-commerce Account Executive in European region.

Hobbies : I have a great interest in food, travel, and music.

Likes/Dislikes:  I like to explore delicious food and different cultural thinking.

Best to Contact for: Issues regarding European ecommerce platforms

Contact Me Here: kojean.chang@tenscare.co.uk


Name: Cindy Ling

What I Do: Marketing Executive

Hobbies: Beauty and Travel Blogging, cycling, herbal teas and long naps.

Likes/Dislikes: Like: Waking up past 10:00 am (not a morning person at all), travelling, relaxing with friends, colleagues and family Dislike: Hayfever, tuna and impolite people. 

Best to Contact for: Marketing opportunities, photo-ops, and online advertising

Contact Me Here:  cindy.ling@tenscare.co.uk


Name: Niamh Carter

What I Do: Assistant Quality Manager

Hobbies: Walking, swimming, going to the cinema and spending time with friends and family.

Likes/Dislikes: likes chocolate, music, travelling and animals. Dislikes: People who are always late.  

Best to Contact for: Product quality and regulatory affairs queries

Contact Me Here: Niamh.carter@tenscare.co.uk


Name: Ben Calvert-Painter

What I Do: Sports Club and Clinic Sales Consultant, Training Courses for Strapit/Gripit

Hobbies: Watching sports (mainly American Football, Rugby, Boxing, Cricket, but will watch almost any sport, except golf!). Coaching with my son's rugby team, reading and listening to music (both very eclectic), general Dad's taxi to clubs.

Likes/Dislikes: Likes: spending time with friends and family, new challenges; Dislikes: bad manners, when the team i'm supporting loses.

Best to Contact for: Sales, club/clinic visits and anything to do with Gripit and Strapit

Contact Me Here: ben-calvert-painter@tenscare.co.uk


Name: Agnes Rasmussen

What I Do: Export Sales Manager

Hobbies: Growing vegetables, learning new languages.

Likes/Dislikes: Like Cinema, travelling, animals. Dislike WASPS!

Best to Contact for: Export Distribution in Europe, Export Customers Assistance and Support, Trade Shows, Exhibitions such as Medica in Dusseldorf.

Contact Me Here: agnes.rasmussen@tenscare.co.uk


Name: Jason Ennis

What I Do: Warehouse Manager

Hobbies: Cycling, music productions, playing video games

Likes/Dislikes: I like sunshine, cooking curries. I dislike rainy weekends and wasps.

Best to Contact for: Goods in and warehouse queries

Contact Me Here: jason.ennis@tenscare.co.uk


Name: Mary Claxon

What I Do: UK Production & Despatch 

Hobbies: Animals, Shopping and Gardening

Likes/Dislikes: I like socialising and family get togethers. I dislike meat and rude people.

Best to Contact for: Queries to do with UK dispatch

Contact Me Here: mary.claxon@tenscare.co.uk


Name: Tracey Moody

What I Do: Production Administrator

Hobbies: Family History, Crocheting and the occasional brisk walk  

Likes/Dislikes: I adore cats and dislike cauliflower cheese

Best to Contact for: Boots Maternity Rental / Returns

Contact Me Here:  tracey.moody@tenscare.co.uk